• +27 (0)10 300 7907
  • info@exsa.co.za

    Latest News

    Announcement and Invitation For The EXSA 2017 Conference

    Are you ready to CONNECT, ENGAGE, LEARN and GROW? Join us for this year’s EXSA conference!!!

    DATE: 9 to 11 July 2017
    VENUE: Askari Game Lodge, Magaliesburg
    CONFERENCE THEME: A Customer Centric Experience

    Forbes says that customer experience is the "cumulative impact of multiple touch points" over the course of a customer's interaction with an organization. Some companies are known to segment the customer experience into interactions through the web and social media, while others define human interaction such as over-the-phone customer service or face-to-face retail service as the customer experience. It is no longer about just the product or the price of that product that your business offers but rather it is all about the customer experience. Customers are rewarding business and people who offer and deliver the best customer service at every touch point throughout their dealings with your organisation.

    To exceed customer expectations you and your people need to seek to consistently improve on your understanding of your customer needs in order to gain that competitive edge.

    The EXSA 2017 Conference is not just about creating those positive touch points throughout your business but it also includes those unseen elements that make dealing with your organisation an absolute pleasure for your company.

    The conference programme will highlight the following essentials to support your pathway to success
    • Strategy
    • Skill
    • Service

    TO ALL DESIGNERS – it is time to put on your creative hat and submit your idea for the EXSA Conference Logo Competition. 

    Conference registrations open 24 April so keep an eye out for further communication from us so you don’t miss out on this exciting EXSA event!

    See you all in July at Askari Game Lodge.

     

    Tags:

    Search

    JOIN OUR ASSOCIATION TODAY

    And Start Contributing to the Events and Design Industry

    Website Feedback

    Overall, how well does our new website meet your need?

    Scan Display’s MD elected glob...

    08 July 2020

    Scan Display’s Managing Director, Justin Hawes, has been elected President of the Brussels-based International Federation of Exhibition & Event Services (IFES) for 2021 and 2022. The appointment was made at...

    Scan Display offers temporary...

    29 April 2020

    Exhibition, events and display specialist, Scan Display, has a range of products and infrastructure solutions that are ideal for managing the COVID-19 health crisis. Traditionally, the company’s products and services...

    5 display trends seen at EuroS...

    10 March 2020

    EuroShop, the world’s no 1 retail trade fair in Düsseldorf, Germany is where the trendsetters of the retail and display industries gather every three years. Showcasing what is new and...

    EXSA-LLENCE Awards Function

    21 February 2020

    On Friday 31st January EXSA in conjunction with AAXO hosted the 2019 EIA awards at Gallagher Convention Centre. Our theme this year was James Bond and many people turned up...

    Scan Display to identify EuroS...

    12 February 2020

    Exhibition, events and display specialist, Scan Display, first visited the world’s #1 retail trade fair, EuroShop, in 1999. Since then, the South African company has returned to Düsseldorf, Germany, every...

    Exsa Newsletter

    About EXSA

    EXSA enables connections through the networking and communication of our Forums and via our website (www.exsa.co.za).

    Besides providing EXSA’s directory of members, an exhibitions calendar and news feed, the EXSA website also offers a wealth of knowledge and industry guidelines available to its members.

     

    Front

    Co Reg. No – 1988/001660/08

    Telephone: +27 011 620 3089

    E-mail: info@exsa.co.za

    © 2018 EXSA | Exhibitions and Events Association of Southern Africa . All Rights Reserved. Designed By Cartmell

    Search